Positive inpatient feedback for The Christie

Press Release Posted 02 May 2012

The Christie NHS Foundation Trust has received excellent feedback in the findings of the inpatient survey, published today by Care Quality Commission (CQC).

inpatient survey

Inpatient survey

The survey sought the views of patients who had been stayed overnight at The Christie in June, July and August 2011.   The questions covered various aspects of care and treatment, with results reaffirming the credible reputation The Christie maintains.

The Christie was one of the top performing Trust's and came out better than other trusts across the country when patients were asked about their experience of dealing with doctors and nurses, scoring an impressive 9.4 and 9.2 out of 10 respectively.  Similarly, the Trust's operations and procedures were recognised with a score of 9, again scoring a better result than other trusts.

Other areas of questioning, which The Christie received positive feedback for, are the cleanliness of the hospital, information provided about the patients' condition or treatment, being treated with privacy and dignity and help available from staff during meal times.

Chief Executive of The Christie, Caroline Shaw, says the Trust is delighted with the findings:

"These figures are a very useful way of finding out directly from the patients how they found their treatment and the environment here.  The survey has revealed some improvements made and also some areas we are continuing to focus on.  We have regular reviews of our services and aim to continuously build on them.  Congratulations to all of the staff who have contributed to these results."

End of the article, where next?

Back to Latest News Back to Top

Meet the news team

Rachel DanielHead of Communications, Marketing and MembershipTel: 0161 446 3987Mobile: 07919 496105
Jenny FairhurstCommunications officerTel: 0161 446 3840Mobile: 07717 156623
Rowena FayCommunications officerTel: 0161 446 3613Mobile: 07748 334528