Positive inpatient feedback for The Christie
Press Release Posted 02 May 2012
The Christie NHS Foundation Trust has received
excellent feedback in the findings of the inpatient survey,
published today by Care Quality Commission (CQC).
The survey sought the views of patients who had been stayed
overnight at The Christie in June, July and August
2011. The questions covered various aspects of care and
treatment, with results reaffirming the credible reputation The
The Christie was one of the top performing Trust's and came out
better than other trusts across the country when patients were
asked about their experience of dealing with doctors and nurses,
scoring an impressive 9.4 and 9.2 out of 10 respectively.
Similarly, the Trust's operations and procedures were recognised
with a score of 9, again scoring a better result than other
Other areas of questioning, which The Christie received positive
feedback for, are the cleanliness of the hospital, information
provided about the patients' condition or treatment, being treated
with privacy and dignity and help available from staff during
Chief Executive of The Christie, Caroline Shaw, says the Trust
is delighted with the findings:
"These figures are a very useful way of finding out directly
from the patients how they found their treatment and the
environment here. The survey has revealed some improvements
made and also some areas we are continuing to focus on. We
have regular reviews of our services and aim to continuously build
on them. Congratulations to all of the staff who have
contributed to these results."
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